Aqueduct at a glance
- Serving Nashville and Middle Tennessee since 1988
- Licensed, bonded and insured, locally owned and operated
- Irrigation design, installation, activation, repair, winterization, backflow testing, coverage audits and pump service
- Landscape lighting design, installation, repair and Christmas light installation
- Service area covers Davidson, Williamson, Sumner and Cheatham counties
Begin with the scope of the outage
Outdoor lighting failures feel random, but they are not. A low-voltage system is built in layers: power from the house feeds a transformer, the transformer feeds one or more cable runs, and each run feeds a group of fixtures. When something breaks, the size of the dark area tells you which layer it lives in.
So before anything else, go out after dusk and take a slow lap of the property. Note which lights are on, which are off, and which are dim or flickering. Then match what you see to one of the patterns below.
It helps to write it down, or take a few quick phone photos. A technician who hears "the six lights along the left side of the drive went out after the yard was aerated" can usually head straight to the likely fault, which shortens the visit. Also note when the problem started and anything that happened around then: a storm, a power cut, landscaping work, a new fence or a planting project.
The whole system is dark
If nothing comes on anywhere, the fault is almost always at the power source or the controls, not out in the yard. Work through these in order:
- The outlet. Transformers usually plug into or are wired to an outdoor GFCI-protected circuit. Storms and moisture trip these often. Reset it and check the breaker panel.
- The timer. A brief power interruption can wipe or shift a digital timer's settings, so the lights may be coming on at 3 a.m. instead of at dusk.
- The photocell. If your system turns on by darkness, a photocell covered by mulch, leaves or a growing shrub believes it is always daytime. Clear it.
- The transformer itself. If power reaches it and the controls are fine but nothing comes out, the transformer may have failed internally or its connections may be corroded. That is a job for a technician.
Do not open the transformer housing to investigate. The primary side carries household current, and diagnosis inside it is properly left to someone with the right meter and experience.
One zone or one run is out
When a whole group of lights fails together while the rest of the system works, the problem is usually on the cable feeding that group. On Brentwood properties the usual suspects are:
- A cut cable. Edgers, aerators, new planting, fence posts and even a dog digging can sever a run. Think back to any recent yard work near the dark area.
- A failed connection at the transformer. Terminal screws loosen and corrode over time.
- A failed splice partway along the run. If only the fixtures past a certain point are dark, the break is likely near the last working fixture.
This is the point where most homeowners should stop. Finding a buried break means tracing the cable, and digging without knowing the layout risks cutting the run again or nicking an irrigation line running beside it.
A single fixture is dark, dim or flickering
One problem fixture in an otherwise healthy system usually comes down to the fixture or its own connection:
- Dead lamp. Even LED lamps eventually burn out. Swapping in an identical replacement is a reasonable homeowner fix.
- Corroded socket or lead. Middle Tennessee's humidity and wet clay soils are hard on connections. Green or white crust at the socket is a sign.
- Loose or wet splice. Flicker that comes and goes, especially after rain, points to moisture getting into a poor connection.
- Physical damage. Cracked lenses, bent stems or a fixture knocked over by a mower.
If several fixtures toward the end of a run are dim rather than dark, the cause is more likely voltage drop, often after fixtures were added to an existing run without rebalancing it.
When the lights work but look wrong
Not every repair involves a failure. Sometimes everything is on, but the property no longer looks the way it did. Fixtures get pushed out of aim by settling ground, storms or bumps; trees and shrubs grow across the beam; lenses dull under mineral deposits, mud and insects. These are maintenance issues rather than breakdowns, and they are worth fixing because they slowly undo the design you paid for.
On Brentwood lots with mature trees, this kind of drift is especially common. A canopy that was open when the lights went in can close over an uplight within a couple of seasons, and leaf drop each fall buries path and bed fixtures. Wiping lenses and clearing leaves is easy to do yourself. Re-aiming several fixtures so the original design reads correctly again is usually better done by a technician, ideally during a scheduled maintenance visit.
When to call, and what a service visit includes
Outdoor lighting repair in Brentwood, TN usually starts with the simple checks above. Reset the outlet, check the timer and photocell, clear debris and replace a single lamp yourself. Call a technician for buried cable faults, anything inside the transformer, repeated flicker, dimming across a run or any repair you are not sure about.
Aqueduct Irrigation / Southern Light handles outdoor exterior lighting service in Brentwood TN and across Middle Tennessee, and its approach sets a useful benchmark:
- Technicians service all major brands, including systems installed by other contractors.
- Trucks are GPS-located, routed and radio-dispatched, and stocked with parts and tools to fix systems quickly.
- Transformers are checked inside and out for debris and corrosion, connections are cleared and secured, and surfaced wiring is reburied.
- Repairs use contractor-grade products and carry a full one-year warranty on parts and labor, with manufacturer warranties varying by equipment.
- The office is staffed, so a real person answers the phone, and low technician turnover means the person who comes out may already know your system.
If your system is still running halogen lamps and keeps failing, ask during the visit whether an LED conversion makes more sense than another round of repairs. And if the same kinds of problems keep coming back, ask about a maintenance agreement, which puts the system on a regular inspection schedule with priority scheduling and a parts discount instead of waiting for the next failure.